About Synctive

Synctive offers a cloud-based platform that enables machine and plant manufacturers to implement equipment-as-a-service and pay-per-use models through IoT connectivity. This technology enhances asset utilization and reduces upfront capital expenditures, leading to improved operational flexibility and financial efficiency.

<problem> Many machine and plant manufacturers struggle to offer proactive service and support due to a lack of real-time data and inefficient communication channels. Reactive maintenance approaches lead to increased downtime, higher costs, and reduced customer satisfaction. Critical machine data is often only available locally and is quickly deleted, hindering effective troubleshooting and analysis. </problem> <solution> Synctive provides an IoT-enabled service platform that allows machine manufacturers to offer proactive and efficient after-sales services. The platform connects to machines via an IoT gateway, extracts data from the SPS, and transmits it to the cloud for real-time monitoring and historical analysis. Synctive offers features such as asset management, customizable dashboards, and smart alerts to enable predictive maintenance and faster issue resolution. By providing a comprehensive view of machine health and performance, Synctive empowers service teams to make data-driven decisions, reduce downtime, and improve customer satisfaction through digital customer portals and pay-per-use models. </solution> <features> - Open and modular platform for connecting machines and plants, independent of manufacturer - Real-time data acquisition from SPS via Ethernet connection and secure network configuration - Asset management dashboard providing a 360° view of the installed base - Customizable dashboards for monitoring machine conditions and exporting real-time data and alarms - Smart alerts and notifications for proactive identification of malfunctions and anomalies - Event logbook for storing relevant machine events before deletion from control and HMI systems - Digital customer portal for providing customers with real-time insights, intelligent alerts, and service request options - Support for pay-per-use business models through data-driven usage tracking </features> <target_audience> Synctive targets machine and plant manufacturers looking to enhance their after-sales service offerings, reduce downtime, and improve customer satisfaction through IoT-enabled solutions. </target_audience>

What does Synctive do?

When was Synctive founded?

Synctive was founded in 2021.

Founded

2021

Employees

9 employees

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Synctive

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Executive Summary

synctive.de 700+

Crunchbase

Founded 2021

Funding

No funding information available.

Team (5+)

No team information available.

Company Description

Problem

Many machine and plant manufacturers struggle to offer proactive service and support due to a lack of real-time data and inefficient communication channels. Reactive maintenance approaches lead to increased downtime, higher costs, and reduced customer satisfaction. Critical machine data is often only available locally and is quickly deleted, hindering effective troubleshooting and analysis.

Solution

Synctive provides an IoT-enabled service platform that allows machine manufacturers to offer proactive and efficient after-sales services. The platform connects to machines via an IoT gateway, extracts data from the SPS, and transmits it to the cloud for real-time monitoring and historical analysis. Synctive offers features such as asset management, customizable dashboards, and smart alerts to enable predictive maintenance and faster issue resolution. By providing a comprehensive view of machine health and performance, Synctive empowers service teams to make data-driven decisions, reduce downtime, and improve customer satisfaction through digital customer portals and pay-per-use models.

Features

Open and modular platform for connecting machines and plants, independent of manufacturer

Real-time data acquisition from SPS via Ethernet connection and secure network configuration

Asset management dashboard providing a 360° view of the installed base

Customizable dashboards for monitoring machine conditions and exporting real-time data and alarms

Smart alerts and notifications for proactive identification of malfunctions and anomalies

Event logbook for storing relevant machine events before deletion from control and HMI systems

Digital customer portal for providing customers with real-time insights, intelligent alerts, and service request options

Support for pay-per-use business models through data-driven usage tracking

Target Audience

Synctive targets machine and plant manufacturers looking to enhance their after-sales service offerings, reduce downtime, and improve customer satisfaction through IoT-enabled solutions.