Synaptique provides machine learning-powered data analysis and complex event processing solutions for telecom operators, enabling them to manage and analyze vast amounts of network data effectively. Their offerings, including revenue assurance and fraud detection systems, help operators maintain financial integrity, enhance customer experience, and protect against revenue loss.
Funding
Funding not disclosed
Founders
Product
Problem
Telecom operators face challenges in managing and analyzing vast amounts of network data to maintain financial integrity, ensure quality of service, and protect against fraud. Traditional methods often fail to provide real-time insights needed to address revenue leakage, service degradation, and fraudulent activities effectively. This can lead to significant financial losses and reduced customer satisfaction.
Solution
Synaptique offers machine learning-powered data analysis and complex event processing solutions designed to empower, protect, and elevate telecom operations. The S-One suite of analytics solutions enables operators to make informed decisions, secure revenue, ensure compliance, and exceed customer expectations. By transforming raw telecom data into actionable insights, Synaptique helps operators maintain financial integrity through revenue assurance, enhance customer experience with quality of service monitoring, and protect against revenue loss with advanced fraud detection. The platform processes over 2.5 billion events daily, analyzing data from more than 30 million active subscribers, using over 200 telco codecs.
Target Audience
Synaptique primarily serves telecom operators seeking to enhance their data analysis capabilities for revenue assurance, quality of service monitoring, fraud detection, and mobile finance management.
Features
- S-One RA (Revenue Assurance): Ensures robust revenue assurance, empowering operators to maintain financial integrity.
- S-One QoS (Quality of Service): Empowers customer experience by enriching the quality of service.
- S-One Fraud: Delivers advanced anti-wangiri and anti-simbox products, offering unparalleled protection against fraud.
- S-One MFS (Mobile Finance Monitoring): Transforms mobile money management with innovative monitoring solutions.
- Managed Services: Customizable solutions providing access to advanced data solutions without comprehensive implementation.
- Over 200 telco codecs and a core platform that wires them into continuously processing pipelines.
- Processes over 2.5 billion events daily in near real-time.