SWNG
SWNG is a senior engineering team that designs, builds, and operates production software end-to-end for incident management, industrial operations, and operational business systems. The company embeds AI directly into workflows for intelligent dispatch, failure detection, and cross-system automation, while stabilizing and extending existing platforms like CMMS, Salesforce, and ServiceNow rather than forcing replacements.
- Enterprise Software
- AI Agents
- Artificial Intelligence
- Software Only
- Manufacturing / Industry 4.0
- Internet of Things
Funding
Founders
Founder details are not available yet.
Product
Problem
Incident management, industrial operations, and operational business systems rely on complex, integration-heavy software that is costly to customize and hard to change without breaking. Organizations often shelve automation projects because standardized platforms do not fit their actual workflows, while AI hype rarely translates into meaningful operational change.
Solution
SWNG provides a senior engineering team that designs, builds, and operates production software end-to-end for incident management, industrial operations, and operational business systems. The company embeds AI directly into workflows to accelerate work, including intelligent dispatch, failure detection, and cross-system automation. Rather than forcing customers to replace existing platforms, SWNG stabilizes and extends what is already in place—integrating with CMMS, work-order, dispatch systems, Salesforce, ServiceNow, Stripe, Twilio, and legacy infrastructure. The team handles ongoing operations as business needs evolve, continuously absorbing new telemetry sources, SLAs, equipment, and geographies.
Target Audience
Primary customers are enterprises running incident management for home repair and field service, facilities management teams, manufacturing and process plants, energy-intensive operations, and businesses needing an operational layer around CRM, workflow automation, and legacy platforms.
Features
- End-to-end production software delivery covering requirements through deployment and ongoing operation
- Telemetry-heavy incident management with mobile-side and server-side reliability, observability, and deployment discipline
- AI-driven dispatch and routing that surfaces the right incident to the right technician with full operational context
- Failure detection for facilities and distributed asset environments, translating sensor data into actionable operational terms
- Integration with existing CMMS, work-order, and dispatch platforms without requiring replacement
- AI agents that operate reliably across Salesforce, ServiceNow, Stripe, Twilio, and legacy systems with workflows, integrations, and operational context