Switchboard Health provides a platform that automates specialty care navigation for providers, health plans, and employers. It uses AI-powered matching and configurable algorithms to connect patients with affordable, in-network, and high-quality specialty care options. The system streamlines referral management and care coordination through automated workflows, ensuring seamless handoffs and care continuity across its national multispecialty network.
Funding
$6.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
FTFounders
Product
Problem
Patients often face challenges in accessing appropriate and timely specialty care due to fragmented referral processes and a lack of coordination between providers. This can lead to delays in diagnosis and treatment, increased costs, and poorer health outcomes.
Solution
Switchboard Health offers a specialty care network platform designed to connect patients with high-value specialty services. Their platform streamlines referrals and improves access to specialty care through a provider matching engine and care navigation software. By identifying the best-fit specialty care programs and surfacing relevant services, Switchboard Health aims to fill care gaps and support population health management. The platform supports integrated, longitudinal care by matching patients with in-person, virtual, and digital health options based on individual and organizational preferences, while also tracking engagement and outcomes to ensure quality.
Target Audience
Switchboard Health serves at-risk primary care providers, direct primary care providers, health plans, employers, and health systems seeking to improve access to high-value specialty care and reduce costs.
Features
- Provider matching engine to identify optimal specialty care programs.
- Care navigation software to streamline workflows for providers and care navigators.
- Curated multispecialty network offering virtual-first specialty care services.
- Integration with population health workflows to address care gaps.
- Matching capabilities across in-person, virtual care, and digital health tools.
- Outcome tracking to measure quality and optimize patient well-being.