Swipestorm develops and shares straightforward mobile applications designed to solve specific operational challenges for businesses. Their product suite includes tools like Restore for guest recovery, Rotations for team buddy systems, and Huddle for daily shift management in restaurant environments. The company focuses on building practical software solutions that simplify common workflow obstacles for end-users.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurant teams often struggle with inefficient methods for tracking guest issues, leading to delayed resolutions and inconsistent data analysis. This can result in decreased customer satisfaction, reduced team performance, and a lack of actionable insights for improvement.
Solution
Swipestorm's Restore app provides a streamlined issue resolution system that enables restaurant teams to efficiently track, resolve, and analyze guest issues. The application facilitates real-time issue logging, assignment, and status updates, ensuring prompt and effective responses to guest concerns. By centralizing issue data, Restore enables comprehensive analysis of trends and patterns, providing actionable insights to improve customer satisfaction and team performance. The platform's intuitive interface and reporting capabilities empower restaurant managers to proactively address recurring problems and optimize service delivery.
Target Audience
Restore is designed for restaurant managers, supervisors, and team members who are responsible for guest satisfaction and operational efficiency.
Features
- Real-time issue logging and tracking
- Automated issue assignment to team members
- Customizable issue categories and resolution workflows
- Centralized dashboard for issue monitoring and analysis
- Reporting tools for identifying trends and patterns
- Mobile accessibility for on-the-go issue management
- Role-based permissions for data security and access control