This startup provides a digital platform that streamlines the entire insurance lifecycle, from policy issuance and claims processing to customer service. It offers a comprehensive suite of tools for insurers to manage operations and enhance the customer experience through digital channels.
Funding
$16M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Insurance carriers face challenges in rapidly adapting to changing market conditions and customer expectations due to complex legacy systems and lengthy development cycles. Traditional methods for creating and modifying insurance journeys are often slow, costly, and require extensive coding expertise. This can lead to delayed product launches, inconsistent customer experiences, and missed opportunities for growth.
Solution
Swifter provides an AI-powered, no-code/low-code platform that enables insurance carriers, MGAs, agencies, and intermediaries to rapidly design, build, and deploy digital insurance journeys. The platform's visual builder and AI augmentation tools empower IT and product teams to create fully branded, engaging applications for both internal and external customers. Swifter streamlines core IT operations by seamlessly embedding efficient no-code tools on top of core systems, offering a hybrid approach with AI-powered front-end configuration and access to insurance system experts. This allows for the rapid creation of seamless, pixel-perfect customer journeys that can be easily embedded in direct distribution channels or partner platforms.
Target Audience
Swifter targets insurance carriers, MGAs, agencies, and intermediaries seeking to modernize their front-end processes, improve customer experience, and accelerate the delivery of new insurance products and services.
Features
- AI-powered drag-and-drop Journey Composer for accelerated development of digital journeys
- Simplified A/B testing for front-end changes while maintaining compliance
- API module for seamless integration with existing core systems, CRM, and policy administration systems
- AI-powered forms for improved form intake efficiency
- Real-time quote generation from multiple carriers with side-by-side comparison view
- Customizable agent portals with centralized workflows and automated tasks
- Embedded insurance options for distribution on websites, mobile applications, and other digital channels
- Data analytics and reporting tools for data-driven decision-making
- Support for various insurance product lines, including auto, travel, pet, home, business, and life & health