SusTern AI-Commerce provides an autonomous‑agent platform that automates procurement, catalog ingestion, compliance, supplier management, and demand intelligence for manufacturers, distributors, and B2B merchants. Users can generate a request‑for‑quote and convert it to an approved purchase order with a single click, while defining guardrails to keep the process compliant and efficient across the entire supply chain.
Funding
Funding not disclosed
Founders
Product
Problem
Manufacturers, distributors, and B2B merchants often manage fragmented tools for procurement, catalog ingestion, compliance, supplier coordination, and demand forecasting, leading to manual data entry, duplicated effort, and slow order cycles.
Solution
SusTern AI-Commerce offers an autonomous‑agent platform that centralizes the entire B2B supply‑chain workflow on a single account. AI agents generate product spec sheets and import them into catalogs in under a minute, draft RFQs from reorder signals, and automatically attach required compliance certificates. A single click converts RFQs into approved purchase orders, while the system ranks supplier quotes and creates sales orders for outbound wholesale. Voice‑enabled agents allow users to manage procurement and supplier interactions by phone, and the platform provides real‑time demand intelligence, predictive analytics, and SEO/content automation across both buyer and seller sides.
Target Audience
Primary customers are manufacturers, distributors, and B2B merchants that need end‑to‑end automation of procurement, catalog management, and supplier coordination.
Features
- AI‑driven spec‑sheet creation and catalog import in under 60 seconds
- One‑click conversion of RFQs to approved purchase orders with automatic compliance attachment
- Multi‑supplier RFQ broadcasting, AI quote comparison, and ranking
- Voice agent handling up to 75 calls/month for phone‑based operation management
- Unified data layer linking B2C storefront signals to wholesale procurement triggers
- Integrated demand forecasting, predictive analytics dashboards, and SEO/content agents
- Single account model supporting buyer, supplier, and manufacturer roles with role‑specific tools