Funding
Funding not disclosed
Founders
Product
Problem
Many businesses struggle to efficiently manage customer support, lead qualification, and appointment scheduling, especially across multiple languages and time zones. Traditional methods often involve high labor costs, limited availability, and inconsistent customer experiences.
Solution
SurveyAgent.ai provides an AI voice automation platform that enables businesses to deploy intelligent, realistic AI agents for various customer interactions. These AI agents can conduct multilingual surveys, provide real-time customer support, qualify leads, and schedule appointments, all while maintaining natural conversation flows. The platform offers a no-code conversation builder, allowing users to customize agent voices, languages, and conversation flows. With instant deployment and the ability to handle unlimited concurrent calls, SurveyAgent.ai helps businesses scale their customer engagement efforts and improve overall customer experiences.
Target Audience
SurveyAgent.ai primarily targets businesses looking to automate and scale their customer support, lead qualification, and appointment scheduling processes, including those with multilingual customer bases.
Features
- AI-powered voice agents that can conduct multilingual surveys in over 30 languages with natural-sounding voices and accents.
- No-code conversation builder for customizing agent voices, languages, and conversation flows.
- Pre-built integrations for Salesforce, HubSpot, Zendesk, and other CRM, helpdesk, and telephony systems via API.
- Real-time analytics dashboard providing detailed insights and sentiment analysis from every call.
- Bank-level encryption and compliance with GDPR, HIPAA, and other regulations to ensure data security.
- Instant deployment enabling businesses to set up and launch AI agents in minutes.
- Ability to handle unlimited concurrent calls with zero wait time.
- Customizable templates tailored to specific industries and use cases.