Support Sorted is a digital platform that connects individuals with disability support needs to a network of verified allied health and support professionals. Its AI-powered matching engine and granular search filters streamline the discovery and engagement process, accelerating access to NDIS-aligned services.
Funding
Funding not disclosed
Founders
Product
Problem
Navigating the landscape of disability support services and finding qualified professionals can be a time-consuming and complex process for individuals and their support networks. This often leads to delays in accessing necessary therapies and interventions, impacting overall well-being and goal achievement.
Solution
Support Sorted provides a centralized digital platform designed to streamline the connection between individuals seeking disability support and a comprehensive network of verified service providers. The platform utilizes a sophisticated search algorithm to match user needs with provider specializations, locations, and availability. This facilitates efficient discovery and engagement with allied health professionals, support coordinators, and other essential service providers within the NDIS framework. By simplifying the search and matching process, Support Sorted aims to reduce administrative burdens and accelerate access to critical support services.
Target Audience
The primary users are NDIS participants, their families, and support coordinators who require efficient access to a diverse range of allied health and disability support professionals.
Features
- AI-powered provider matching engine that considers specialized skills, service delivery methods (clinic, telehealth, home visits), and real-time availability.
- Comprehensive database of NDIS-registered and unregistered providers across various allied health disciplines, including occupational therapy, speech pathology, psychology, and physiotherapy.
- Granular search filters allowing users to specify needs by service type, location, language spoken, and specific therapeutic approaches.
- Direct messaging functionality within the platform to facilitate initial contact and inquiry between users and providers.
- Curated content hub featuring articles and guides on NDIS processes, service provider types, and navigating funding arrangements.
- Provider profiles detailing qualifications, areas of expertise, service offerings, and client reviews to inform selection.
- Support for both plan-managed and self-managed NDIS participants, enabling access to a wider range of services.