Suppliers face challenges in managing complex retailer compliance requirements, leading to invalid deductions and financial penalties. Manual processes for monitoring purchase orders, invoices, and deductions are time-consuming and prone to errors, resulting in lost revenue and inefficiencies.

SupplyPike, now part of SPS Commerce, offers a compliance and deduction management platform that automates the monitoring of purchase orders, invoices, and deductions to identify and dispute invalid retailer chargebacks. The platform provides real-time insights and automated disputing features, helping suppliers recover lost revenue and minimize financial penalties from retailers. By connecting retailer portals, SupplyPike consolidates data, automates dispute submissions with necessary documentation, and offers insights to resolve root-cause issues and prevent future deductions. The system integrates with carrier portals and document storage systems to provide a unified view of shipping documents for dispute resolution.

Automated monitoring of POs, invoices, checks, and deductions

Automated disputing features with customizable criteria

Real-time insights into supply chain performance and root-cause analysis

Integration with retailer portals for seamless data consolidation

Connection to carrier portals and document storage systems for unified document access

Customizable dashboards and analytics for identifying revenue loss trends

Proactive alerts for non-compliance issues

Role-based access control management

SOC Type II-certified security with regular third-party testing

The primary target audience includes suppliers across various industries who sell products through major retailers and need to minimize revenue loss from deductions and compliance fines.

SupplyPike uses an annual flat-rate pricing model based on the size of the supplier's business per retailer, offering predictable and controllable costs.