Supermoon provides a privacy‑first generative AI that can be embedded in any customer‑facing channel to deliver brand‑consistent, real‑time answers based on location, intent and contextual signals. Designed for large‑scale venues such as theme parks, museums, city tours and healthcare systems, it offers multilingual conversational interfaces, proactive routing and recommendations, and enterprise‑grade security while reducing friction and streamlining staff workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Visitors and patients often receive generic, delayed information that requires them to search multiple sources or wait for staff assistance, leading to frustration, missed experiences, and inefficient operations in large venues and healthcare settings.
Solution
Supermoon delivers a brand‑aligned, privacy‑first generative AI that can be embedded in any customer‑facing channel. The AI ingests real‑time location, intent, and contextual signals to provide proactive, personalized answers before users ask. It operates on an enterprise‑grade platform that scales across theme parks, city tours, museums, galleries, and healthcare systems, ensuring consistent voice and secure data handling. By surfacing the right experience at the right moment, Supermoon reduces friction, boosts engagement, and streamlines staff workflows.
Target Audience
Primary customers are operators of large‑scale venues such as theme parks, museums, city‑tour providers, and integrated healthcare systems seeking to enhance visitor or patient experiences with AI‑driven personalization.
Features
- Real‑time routing and recommendation engine that adapts to user location, wait times, and preferences
- Multilingual, brand‑consistent conversational interface that can be deployed on mobile apps, kiosks, or wearables
- Integration of mobile, wearable, and ambient data sources for contextual understanding in clinical and visitor environments
- Enterprise‑grade security and data‑privacy controls meeting industry compliance standards
- Scalable cloud infrastructure designed for high‑volume, low‑latency interactions across distributed sites
- API and SDKs for seamless embedding into existing digital ecosystems and EHR or ticketing systems