Sunwave provides an integrated platform for behavioral health providers that combines customer relationship management (CRM), electronic medical records (EMR), and revenue cycle management (RCM) to streamline patient care and operational efficiency. This solution addresses the challenges of fragmented systems by offering a unified approach that enhances data accessibility, compliance, and treatment outcomes.
Funding
$6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Behavioral health providers often struggle with disparate software systems for customer relationship management (CRM), electronic medical records (EMR), and revenue cycle management (RCM), leading to inefficiencies and fragmented patient data. This lack of integration hinders data accessibility, complicates compliance efforts, and can negatively impact treatment outcomes.
Solution
Sunwave Health provides a unified, technology-driven platform designed specifically for behavioral health and substance use disorder (SUD) treatment providers. The platform integrates CRM, EMR, telehealth, and RCM capabilities to streamline the entire patient journey, from admissions to clinical care and revenue recognition. By consolidating these functions into a single system, Sunwave Health enables providers to gain better insights from their data, improve operational efficiency, and ensure consistent, high-quality patient care. The platform's integrated approach reduces errors, enhances communication between care teams, and supports compliance with industry regulations.
Target Audience
Sunwave Health primarily serves behavioral health providers, medication-assisted treatment (MAT) centers, and substance abuse treatment facilities seeking to streamline operations, improve patient care, and optimize financial performance.
Features
- Integrated CRM to track client interactions and referral sources, enabling ROI analysis of marketing campaigns
- Comprehensive EMR for managing patient documentation, signatures, medications, and group notes, ensuring compliance and optimized treatment plans
- Telehealth platform for individual and group sessions, including form completion, document signatures, and payment collection, all within a HIPAA-compliant environment
- Revenue Cycle Management (RCM) to streamline billing and claims processing, reducing administrative burden and errors
- Financial management tools for real-time data insights to improve decision-making
- Alumni management module to support long-term recovery
- Customizable general ledger (GL) segmentation rules for precise accounting and reporting
- Automated adjustments based on payer contracts to ensure accurate billing
- Secure messaging between healthcare providers for efficient communication about patient care