Suntech Business Solutions offers SUN FACET 2.0, an ERP platform built for the jewellery industry that unifies financial accounting, inventory control, point‑of‑sale, e‑commerce, and automated VAT/GST compliance across more than 25 countries.
Funding
Funding not disclosed
Founders
Product
Problem
Jewellery retailers and manufacturers often struggle with fragmented processes, manual inventory tracking, complex VAT/GST compliance across multiple jurisdictions, and limited visibility into sales and demand trends, leading to inefficiencies and increased business risk.
Solution
Suntech delivers SUN FACET 2.0, an industry‑specific ERP platform that integrates financial accounting, inventory control, point‑of‑sale, e‑commerce, and tax compliance into a single system. Built on a robust Microsoft stack, the solution automates VAT/GST calculations for over 25 countries and supports multiple languages, enabling seamless multi‑site operations. Real‑time analytics and AI‑driven demand forecasting help jewellery businesses predict customer needs, optimize stock levels, and reduce excess inventory. Mobile‑friendly modules and a dedicated e‑commerce storefront (SunKart) extend sales channels while maintaining centralized data. The platform also offers role‑based access control and 24/7 support to ensure data security and operational continuity.
Target Audience
Primary customers are jewellery retailers, manufacturers, and wholesalers—including gold, diamond, precious‑stone, bullion, and watch businesses—seeking an integrated ERP solution to manage finance, inventory, and compliance across multiple locations.
Features
- Integrated financial accounting with automated VAT/GST compliance for 25+ countries
- End‑to‑end inventory management covering gold, silver, platinum, diamonds, precious stones, bullion, and watches
- Real‑time analytics dashboard with AI‑powered demand forecasting and profit‑margin tracking
- Multi‑channel sales support including POS, mobile app, and SunKart e‑commerce platform
- Role‑based access control and multi‑language interface (6 languages) for global operations
- Cloud‑hosted architecture on Microsoft platform with 24/7 technical support
- Customizable workflows and business logic tailored to jewellery manufacturing and retail processes