Flowcart is an AI‑powered conversational commerce and CRM platform that enables merchants to sell, market, and retain customers entirely within WhatsApp. It provides tools such as QR‑code and click‑to‑WhatsApp campaigns, interactive polls and quizzes, one‑click checkout integration with e‑commerce back‑ends, and AI‑driven automation for abandoned‑cart recovery and personalized follow‑ups.
Funding
$3.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
GFODQCFounders
Product
Problem
Many businesses struggle to convert and retain customers because traditional e‑commerce funnels rely on web pages and email, while shoppers increasingly prefer instant, chat‑based interactions. This leads to high cart abandonment, fragmented communication, and missed repeat‑sale opportunities.
Solution
Flowcart is an AI‑powered conversational commerce and CRM platform that operates entirely within WhatsApp. It lets merchants launch QR‑code and click‑to‑WhatsApp campaigns, engage users with polls, quizzes, and AI‑assisted product recommendations, and move them from chat to checkout with a single tap. Integrated with major e‑commerce and ERP systems, the platform automates abandoned‑cart recovery, dynamic pricing, loyalty rewards, and COD handling. Real‑time analytics and AI‑driven segmentation enable personalized follow‑ups that boost repeat purchases, while SOC 2‑certified security ensures data protection.
Target Audience
Primary customers are mid‑size retailers, D2C brands, and B2B distributors that sell to consumers via WhatsApp and need integrated sales, marketing, and retention tools.
Features
- One‑click WhatsApp checkout linked to Shopify, WooCommerce, ERP and other back‑ends
- Automated abandoned‑cart recovery achieving up to 80% recovery rates
- AI‑assisted buying assistant and Negotiation Agent for dynamic price offers
- Loyalty and smart discount engines with over 100 configurable offer logics
- Interactive campaign tools (polls, quizzes, buttons) for product discovery and engagement
- Customer segmentation and automated multi‑stage follow‑ups powered by AI
- Real‑time analytics dashboard with performance and retention metrics
- SOC 2 Type II compliance, AES‑256 end‑to‑end encryption, and 99.9% uptime SLA