Diaspora offers universities an AI-powered platform that centralizes essential services for international students. This single interface simplifies access to necessary resources, improving the overall experience for international students.
Funding
Funding not disclosed
Founders
Product
Problem
International students often face challenges navigating complex university systems and accessing essential resources, leading to confusion, frustration, and a sense of isolation. Universities struggle to effectively engage with international students, understand their unique needs, and provide timely support across various departments and phases of their academic journey. This can negatively impact student yield, retention rates, and overall satisfaction.
Solution
Diaspora offers an AI-powered platform designed to centralize and streamline essential services for international students, improving their overall experience and enabling universities to better support this demographic. The platform acts as a single point of contact, connecting students with relevant resources, mentorship opportunities, and networking possibilities throughout their pre-arrival, enrollment, and post-graduation phases. By leveraging AI, Diaspora listens to student concerns, systematically classifies queries, and facilitates personalized engagements at scale. This proactive approach helps universities address student needs, manage culture shock, and foster a sense of belonging, ultimately increasing yield and retention.
Target Audience
The primary target audience is universities and higher education institutions seeking to improve international student yield, retention, and overall experience.
Features
- AI-powered listening and understanding of student apprehensions and queries across all phases (pre-admit, pre-arrival, in-program, post-program).
- Systematic classification of collected queries using various classification tools to find the best mode of resolution.
- Personalized engagement with each admitted student to increase yield.
- One-stop-shop service providing tools to manage culture shock, access university support, and build early networks.
- In-depth insights to predict yield with a high degree of confidence.
- Streamlined processes that break silos between university departments when engaging with international students.