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Strudel is an AI-native platform that automates the investigation, triage, and diagnosis of issues by connecting observability data with ITSM workflows. It instantly generates context-rich tickets, performs automated root cause analysis, and routes validated incidents to the correct service team. This automation significantly reduces Mean Time to Triage and Resolution, reclaiming substantial engineering capacity for development work.
Updated 2 months ago
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- Strudel is an AI-native platform that automates the investigation, triage, and diagnosis process connecting observability tools and ITSM systems. It instantly generates context-rich tickets, performs automated root cause analysis with ranked probability, and routes validated incidents to the correct service team. This automation reclaims engineering capacity by reducing Mean Time to Triage and allowing teams to focus on remediation rather than detective work.