STEER operates as the third-party administrator for the Spark Driver App, facilitating the onboarding, background checks, and payment processing for independent contractor drivers delivering Walmart orders. This platform addresses the need for flexible earning opportunities by allowing drivers to choose delivery offers that fit their schedules while ensuring a streamlined support system for driver-related inquiries.
Funding
$17.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
The Spark Driver App relies on a third party to handle driver onboarding, background checks, and payment processing, which can introduce complexities and potential delays in ensuring a smooth experience for independent contractor drivers. Drivers need a streamlined and efficient system for managing their earnings and resolving support-related inquiries.
Solution
STEER serves as the third-party administrator for the Spark Driver App, providing a comprehensive platform to manage the lifecycle of independent contractor drivers. STEER facilitates driver onboarding, including initial screening and background checks, and ensures accurate and timely payment processing. The platform offers a dedicated support system for drivers, addressing inquiries related to recruitment, onboarding, payments, and deactivations, enabling them to focus on delivering Walmart orders efficiently.
Target Audience
The primary users are independent contractor drivers who utilize the Spark Driver App to deliver Walmart orders and require efficient onboarding, payment processing, and support services.
Features
- Driver onboarding and screening to ensure compliance with program requirements
- Background check processing to maintain safety and security standards
- Payment processing and accounting for accurate and timely compensation
- Dedicated driver support via email and phone for issue resolution
- Management of driver deactivations and appeals
- Facilitation of flexible earning opportunities for independent contractors