StayKeasy
StayKeasy provides AI employees—Pebble and Moss—that automate customer conversations, product recommendations, and payments directly in chat for hospitality businesses. Pebble handles front-office sales and support 24/7, while Moss analyzes conversations to propose workflow improvements. The platform integrates with Stripe for in-chat payments and supports multilingual customer interactions.
- AI Agents
- Hospitality & Travel Technology
- Artificial Intelligence
- Commerce & Shopping
- Software Only
- Applications
Funding
Founders
Founder details are not available yet.
Product
Problem
Hospitality and service businesses lose revenue when customer questions arrive outside operating hours or go unanswered, leading to missed sales and unmanaged requests. Staff struggle to respond consistently to repetitive inquiries while also guiding customers toward the right products and closing sales, which creates friction in the buying journey.
Solution
StayKeasy offers AI employees—named Moss and Pebble—that automate the entire customer lifecycle within chat, from answering questions to recommending products and taking payment. The AI learns a business's specific offerings, policies, and tone from its website, documents, and product data, allowing it to respond accurately and in the customer's own language. Pebble actively suggests the right products, explains fit, and completes transactions within the conversation, while Moss analyzes every conversation to identify recurring topics and proposes workflow improvements for business approval. This autonomous approach enables businesses to capture after-hours demand stolen by the 18% of questions that arrive on weekends, and convert those interactions into confirmed bookings or sales.
Target Audience
Primary customers are hotels, bed-and-breakfasts, restaurants, and other hospitality operators that want to automate customer-facing sales and support without adding staff. The platform also suits service businesses that handle high volumes of repetitive inquiries and need out-of-hours coverage.
Features
- Conversational AI agents that answer questions, recommend products, and process payments directly in chat
- Self-learning system that reads every conversation and proposes high-frequency topics or workflow changes for owner approval
- Knowledge base integration that draws from websites, documents, products, and policies for grounded, accurate responses
- Multilingual customer support that lets guests ask in their own language
- Seamless product discovery that narrows customer choice by asking clarifying questions and explaining fit, then offers a direct purchase path with pricing
- Flexible action features such as scheduling checks, confirming bookings (e.g., rooftop tables), and routing requests (e.g., private dinner confirmations) to human team members
- Stripe integration for in-chat payments that land directly in the business's account
- Availability confirmation with supplier calls when needed before completing a sale
- Human handoff with full conversation context so team members can step in without customers repeating themselves
- Scheduled Moss reviews (e.g., weekly checks of unanswered requests) and approval workflows for changes before customers see them