Edge (formerly EyeRate

About Edge (formerly EyeRate

Edge provides an employee-driven growth platform that integrates with over 75 Point of Sale systems to automate customer feedback and sales competitions for multi-location service brands. By transforming frontline teams into brand promoters through recognition and rewards, Edge enhances employee motivation and retention while driving sales growth.

```xml <problem> Many multi-location service businesses struggle to gather customer feedback and motivate frontline employees, leading to missed opportunities for improvement and reduced sales. Manually sorting through customer reviews is labor-intensive, and a lack of recognition can decrease employee morale and retention. </problem> <solution> Edge provides an employee-driven growth platform that automates customer feedback collection and facilitates sales competitions, integrating with over 75 Point of Sale (POS) systems. The platform automatically categorizes Google reviews, providing at-a-glance insights into employee performance and customer sentiment. By enabling recognition and rewards for top performers, Edge enhances employee motivation, reduces turnover, and drives sales growth through incentivized customer service. </solution> <features> - Integration with over 75 POS systems, including Mindbody, Square, CDK Global, BLVD, and Tekmetric - Automated Google review categorization for easy performance tracking - Real-time sales contests to incentivize employees and boost team morale - Employee recognition and rewards programs to improve motivation and retention - Customer feedback tools to identify areas for improvement and drive repeat business - Mobile apps for employees on iOS and Android </features> <target_audience> Edge primarily targets franchise and multi-location service brands in industries such as aesthetics and beauty, exercise and fitness, personal care and wellness, auto repair and service, and home services. </target_audience> ```

What does Edge (formerly EyeRate do?

Edge provides an employee-driven growth platform that integrates with over 75 Point of Sale systems to automate customer feedback and sales competitions for multi-location service brands. By transforming frontline teams into brand promoters through recognition and rewards, Edge enhances employee motivation and retention while driving sales growth.

When was Edge (formerly EyeRate founded?

Edge (formerly EyeRate was founded in 2019.

How much funding has Edge (formerly EyeRate raised?

Edge (formerly EyeRate has raised 6400000.

Founded
2019
Funding
6400000
Employees
72 employees

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Edge (formerly EyeRate

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Executive Summary

Edge provides an employee-driven growth platform that integrates with over 75 Point of Sale systems to automate customer feedback and sales competitions for multi-location service brands. By transforming frontline teams into brand promoters through recognition and rewards, Edge enhances employee motivation and retention while driving sales growth.

startedge.com7K+
Founded 2019

Funding

$

Estimated Funding

$5M+

Team (50+)

No team information available.

Company Description

Problem

Many multi-location service businesses struggle to gather customer feedback and motivate frontline employees, leading to missed opportunities for improvement and reduced sales. Manually sorting through customer reviews is labor-intensive, and a lack of recognition can decrease employee morale and retention.

Solution

Edge provides an employee-driven growth platform that automates customer feedback collection and facilitates sales competitions, integrating with over 75 Point of Sale (POS) systems. The platform automatically categorizes Google reviews, providing at-a-glance insights into employee performance and customer sentiment. By enabling recognition and rewards for top performers, Edge enhances employee motivation, reduces turnover, and drives sales growth through incentivized customer service.

Features

Integration with over 75 POS systems, including Mindbody, Square, CDK Global, BLVD, and Tekmetric

Automated Google review categorization for easy performance tracking

Real-time sales contests to incentivize employees and boost team morale

Employee recognition and rewards programs to improve motivation and retention

Customer feedback tools to identify areas for improvement and drive repeat business

Mobile apps for employees on iOS and Android

Target Audience

Edge primarily targets franchise and multi-location service brands in industries such as aesthetics and beauty, exercise and fitness, personal care and wellness, auto repair and service, and home services.

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