Starry provides fixed wireless broadband to apartments, high‑rises, and small businesses using licensed spectrum and adaptive beamforming antennas, delivering gigabit‑class speeds with flat‑rate, contract‑free monthly plans. The offering includes same‑day installation, a self‑service portal for real‑time usage monitoring and remote troubleshooting, and optional business features such as static IP addresses and QoS prioritization.
Funding
Funding not disclosed
Founders
Product
Problem
Many renters and small businesses in multi‑unit buildings lack access to affordable, high‑speed broadband because traditional fiber or cable deployments are cost‑prohibitive and often require long‑term contracts. This results in limited choice, unpredictable pricing, and delayed connectivity when moving into new units.
Solution
Starry delivers fixed wireless access (FWA) broadband that leverages licensed spectrum and proprietary beamforming antennas to provide gigabit‑class speeds directly to apartments, high‑rises, and small office spaces. The service is sold as a flat‑rate monthly subscription with rates locked for a full year, eliminating hidden fees and contract lock‑ins. Customers can complete sign‑up in under five minutes online, and the network’s modular edge nodes enable same‑day installation in most markets. A self‑service portal offers real‑time usage analytics, automated billing, and remote troubleshooting, allowing users to manage connectivity without technician visits. By decoupling from legacy cable infrastructure, Starry can scale quickly across dense urban environments while maintaining low latency and reliable performance.
Target Audience
The primary customers are residential renters in apartments or high‑rise complexes and small to medium‑size businesses that require reliable, contract‑free broadband with predictable monthly costs.
Features
- Fixed wireless access using licensed spectrum and adaptive beamforming for line‑of‑sight and non‑LOS coverage in multi‑unit buildings
- Flat‑rate pricing locked for 12 months, with plans starting at $30 per month and no bundled services or early‑termination fees
- Cloud‑native network orchestration that provisions bandwidth on demand and supports seamless handoff between edge nodes
- Same‑day installation workflow powered by pre‑configured customer premises equipment (CPE) and remote activation scripts
- Self‑service web portal with real‑time throughput monitoring, usage dashboards, and automated billing integration (RESTful API)
- Business‑grade service tier offering static IP allocation, VLAN tagging, and QoS prioritization for VoIP and SaaS applications
- End‑to‑end encryption of traffic and compliance with FCC broadband security standards