StarPal provides AI‑driven avatars that deliver real‑time, multilingual voice and video assistance on websites, kiosks, and tablets. The avatars support accessibility features such as captioning and sign‑language, integrate via SDKs, and include analytics to track conversion and support efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Many digital services—such as transport information kiosks, e‑commerce sites, and educational portals—lack real‑time, multilingual, and accessible assistance, leading to user frustration, higher support costs, and exclusion of people with visual or hearing impairments.
Solution
StarPal delivers AI‑powered avatars that interact through synchronized voice and video to answer questions, guide users step‑by‑step, and provide up‑to‑date information on websites, kiosks, and tablets. The avatars understand natural language, support multiple languages, and can be customized for specific domains, enabling consistent, human‑like assistance without the need for live agents. By integrating directly into existing digital touchpoints, the platform improves accessibility for users with visual or hearing challenges and reduces the workload on support teams. Real‑time analytics track interaction quality, helping operators measure conversion, resolution speed, and user satisfaction from day one.
Target Audience
Primary customers are transport operators, e‑commerce platforms, and educational institutions such as museums that need scalable, accessible digital assistance for their visitors.
Features
- Real‑time voice and facial animation powered by large language models for natural conversational flow
- Multilingual understanding and speech synthesis, allowing seamless interaction in multiple languages
- Accessibility modes that include captioning, sign‑language avatars, and screen‑reader friendly outputs
- Easy integration via SDKs for websites, kiosks, and tablets, with no hardware changes required
- 98% answer accuracy on complex queries, driven by continuous model fine‑tuning
- Dashboard analytics showing conversion rates, support cost reductions, and resolution times