Spendgo offers a cloud‑native loyalty platform that integrates POS, online ordering, e‑commerce and mobile channels into a unified data layer. The solution provides passwordless SMS enrollment, configurable points and reward mechanics, and a multi‑channel campaign manager with real‑time analytics for restaurants and retailers. It supports API‑first connectors, role‑based admin controls and white‑label customer portals for scalable deployment across single‑store to franchise networks.
Funding
$300K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants and retailers often rely on legacy loyalty solutions that are siloed, require hardware, and lack seamless integration across in‑store, mobile, and online channels. This fragmentation makes it difficult to capture repeat‑visit data, personalize incentives, and drive direct sales growth. Consequently, many brands see low program adoption and limited ROI from their loyalty investments.
Solution
Spendgo delivers a cloud‑native loyalty platform that unifies all customer touchpoints—POS, online ordering, e‑commerce, and mobile apps—into a single data layer. Users enroll via passwordless SMS verification, eliminating friction and enabling instant access across web, app, and kiosk interfaces. The flexible engine supports visit‑based triggers, points accrual, points banking, pay‑with‑points, and custom reward types such as surprise‑and‑delight or contest mechanics. Marketers can design personalized campaigns and launch multi‑channel journeys through SMS, email, push notifications, and embedded web widgets. Real‑time analytics provide KPI dashboards, cohort retention curves, and exportable data feeds for deeper BI integration. The platform scales from single‑store operators to multi‑unit franchises, offering role‑based admin controls and optional local‑store marketing templates while maintaining corporate oversight.
Target Audience
Primary customers are restaurant chains (quick‑service, fast‑casual, and full‑service) and retail brands that need an integrated, data‑driven loyalty solution to increase customer frequency and direct sales.
Features
- API‑first architecture with pre‑built connectors for major POS, online ordering, and e‑commerce systems, enabling real‑time transaction synchronization.
- Passwordless authentication via SMS‑based phone verification, streamlining enrollment across web, mobile, and kiosk experiences.
- Configurable loyalty engine supporting points accrual, visit triggers, points banking, pay‑with‑points, and custom reward types (happy hour, BOGO, contests).
- Multi‑channel campaign manager that pushes personalized offers via SMS, email, push notifications, and embedded web/app widgets.
- Real‑time analytics suite with KPI dashboards, cohort retention analysis, and exportable CSV/JSON feeds for BI tools.
- Role‑based admin console with franchisee self‑service templates, allowing local stores to launch and manage promotions under corporate governance.
- White‑label customer portals (mobile app, web wallet, kiosk UI) displaying balances, reward catalogs, and enabling contactless ordering/payments.