Spellz provides a generative AI platform tailored for the insurance sector, enabling 24/7 customer support through human-like interactions in over 50 languages. The solution reduces operational costs by 80% and processing times by a factor of 30, while ensuring data security and compliance with GDPR regulations.
Funding
$2.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Insurance companies face challenges in providing round-the-clock customer support while managing operational costs and ensuring data security and regulatory compliance. Traditional customer service methods often lead to long wait times and high processing costs.
Solution
Spellz offers a generative AI platform tailored for the insurance industry, providing 24/7 customer support through human-like interactions in over 50 languages. The platform reduces operational costs by automating complex operational processes and speeding up response times. Spellz's solution includes a self-care portal for managing claims and policy-related requests, and it can be easily integrated with existing CRM and ERP systems. The AI models are fine-tuned with insurance-specific data and include preventative measures against hallucinations, ensuring accurate and reliable customer interactions while adhering to GDPR regulations.
Target Audience
The primary target audience includes insurance companies looking to reduce operational costs, improve customer experience, and ensure data security and compliance.
Features
- 24/7 customer support in over 50 languages
- AI models fine-tuned for insurance use cases
- Self-care portal for managing claims and policy requests
- Integration with existing CRM and ERP systems
- Prevention of AI hallucinations for accurate responses
- Sovereign technology compliant with GDPR regulations
- No-code SaaS solution for easy installation and immediate results