SpeakOps provides an AI-powered phone agent for small and medium businesses that answers inbound calls, captures booking intent, and confirms appointments in real time. The system integrates with calendars, CRM tools, and payment processors to automatically schedule, process payments, and send confirmation summaries, while escalating complex calls to human operators with full context. This enables appointment‑driven businesses to recover missed revenue and reduce repetitive phone work.
Funding
Funding not disclosed
Founders
Product
Problem
Small and medium businesses often miss inbound calls from customers who are ready to book services, leading to lost revenue and requiring staff to handle repetitive phone tasks. Manual call handling also creates delays, missed appointments, and lower customer satisfaction.
Solution
SpeakOps offers an AI-powered phone agent that answers inbound calls, understands booking intent, and completes appointments directly through voice interactions. The agent integrates with calendars, CRM systems, and payment processors to confirm slots, update schedules, and send follow‑up summaries automatically. When the AI encounters high‑risk or ambiguous requests, it escalates the conversation to a human operator with full context. Business owners receive concise updates on each interaction, allowing staff to focus on complex issues while the AI handles routine calls.
Target Audience
SpeakOps is aimed at SMBs and solopreneurs in appointment‑driven sectors such as beauty salons, dental practices, e‑commerce, and repair shops that need efficient phone support without hiring dedicated front‑desk staff.
Features
- Real‑time voice AI that answers calls, captures booking details, and confirms appointments without human intervention
- Seamless integration with Google Calendar, HubSpot, WhatsApp, Stripe, Square, Telegram, Gmail, and ServiceTitan for scheduling and payment processing
- Automatic generation and delivery of booking confirmations and summary messages to owners via preferred channels
- Scoped permissions and transparent execution logs so operators can audit actions and control which integrations the AI can access
- Escalation pathways that route uncertain or high‑risk calls to a live agent with full conversation history attached
- Live memory of call context, enabling the agent to recall prior interactions, reschedule, or process payments within the same call