Sonotheia offers an explainable voice governance platform that monitors and enforces compliance on regulated voice channels such as call centers and telehealth lines. The infrastructure uses AI-driven analysis to detect policy violations in real time and provides transparent audit trails, enabling organizations to meet regulatory requirements while maintaining operational efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Organizations that must comply with regulations face difficulty monitoring and enforcing policies on real‑time voice communications, such as telephone and VoIP calls, because traditional systems lack transparency and auditability.
Solution
Sonotheia offers an explainable voice governance platform that integrates with existing telephony and VoIP infrastructures to provide continuous compliance monitoring. The system captures voice streams in real time, applies configurable policy rules, and generates detailed analytics and audit logs. Enforcement actions are transparent, allowing stakeholders to understand why a call was flagged or blocked. All data processing is designed for regulated environments, ensuring that compliance evidence is readily available for internal review or external audits.
Target Audience
Primary customers are regulated enterprises such as financial institutions, healthcare providers, and contact‑center operators that must enforce compliance on voice communications.
Features
- Real‑time policy enforcement on live voice streams with configurable rule sets
- Seamless integration with legacy telephony, SIP, and VoIP systems via standard APIs
- Explainable decision logs that detail the reasoning behind each compliance action
- Comprehensive analytics dashboard for monitoring call compliance metrics and trends
- Secure audit trail generation for regulatory reporting and incident investigation