Sonder Health is an AI-powered care coordination platform that streamlines hospital-to-post-acute care transitions. The platform connects hospitals, post-acute facilities, and payers to reduce discharge delays, improve patient outcomes, and optimize operational efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitals face significant operational and financial strain from inefficient discharge processes, with patients experiencing delays of days waiting for post-acute placement. The manual, fragmented referral process—involving e-faxes, 20-50 phone calls per patient, and printed facility lists not filtered by insurance—creates bottlenecks that increase length of stay, elevate readmission risk, and compress already-thin hospital margins.
Solution
Sonder Health provides an AI-powered platform that connects every point of care during the transition from hospital to post-acute settings. The platform automates referral coordination through AI agents that handle faxing, follow-ups, and documentation, while a facility finder matches patients to appropriate care based on bed availability, clinical needs, insurance, and personal preferences. Mission Control centralizes discharge workflows, Care Continuum enables post-discharge tracking and provider communication, and Network Analytics helps hospitals build high-performing preferred networks using historical outcome data. The solution reduces manual work, accelerates placement, and improves continuity of care across the entire transition journey.
Target Audience
Primary customers are hospitals and health systems seeking to reduce length of stay and improve discharge efficiency, as well as post-acute care facilities looking to increase occupancy and streamline intake workflows.
Features
- AI-powered facility finder that matches patients to post-acute care based on bed availability, clinical needs, insurance coverage, and personal preferences
- Mission Control automation that handles referral faxing, follow-ups, and documentation, reducing hours of manual work per discharge
- Care Continuum module for tracking patient progress post-discharge and facilitating direct communication with post-acute providers
- Network Analytics dashboard that identifies high-performing post-acute partners using historical referral and outcome data
- Real-time bed availability and quality metrics for informed placement decisions
- Payer integration to streamline prior authorization and appeal processes