Solving.AI develops generative artificial intelligence software that enhances human-machine interaction by creating more intuitive user experiences. The platform addresses the limitations of traditional software applications, enabling users to tackle complex problems that were previously difficult to resolve.
Funding
Funding not disclosed
Founders
Product
Problem
Employees and users often struggle to effectively use software applications, leading to decreased productivity, increased support requests, and underutilization of key features. Traditional training methods and documentation are often insufficient to address the specific, in-the-moment needs of users as they navigate complex software interfaces.
Solution
Solving.AI offers ShowMe, an AI-powered companion that provides real-time, on-screen guidance for software applications. ShowMe helps users master any tool instantly by offering contextual, step-by-step instructions directly within the application interface. By understanding user intent through natural language queries, ShowMe delivers personalized assistance, reducing the need for formal training and extensive documentation. This approach enables employees to quickly onboard to new tools, reduces errors when using internal software, and guides users through software updates.
Target Audience
Solving.AI targets both internal teams within organizations seeking to improve employee software proficiency and software companies aiming to enhance user onboarding, feature adoption, and customer support.
Features
- Real-time, on-screen guidance tailored to the user's role and task
- Contextual assistance that shows users what to do when and where they need it
- Bidirectional conversation using natural language to understand user intent
- Integration with existing documentation, such as PDFs, help centers, and internal wikis
- Audio and chat modes for flexible interaction
- Interactive instructions that highlight buttons and point to specific areas