SmartAdminWork
SmartAdminWork provides an AI-powered facility operations platform that unifies asset, service, ticket, and worker management for hotels, hospitals, offices, and residential properties. Users scan a unit QR code to instantly view assets, request services, and report issues without downloading an app, while AI routes tickets to the best worker by domain, skill, and location. The platform supports a structured hierarchy from organization down to room level for precise asset tracking and service history.
- Property Technology
- Hospitality & Travel Technology
- Enterprise Software
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Facility managers in hotels, hospitals, offices, and residential properties struggle to coordinate assets, services, maintenance, workers, and inventory across fragmented systems. Guests and staff lack a simple way to access unit-specific information or request services, leading to delayed maintenance and inefficient operations.
Solution
SmartAdminWork provides an AI-powered facility operations platform that unifies asset, service, ticket, and worker management in one system. Users scan a unit QR code to instantly view all assets in that unit, request complimentary or paid services, and report issues — without downloading an app. The platform routes tickets to the best worker based on domain, skill, and location, and supports a structured hierarchy from organization down to room level for precise asset tracking and service history. The system includes real-time operational dashboards showing asset counts, open tickets, pending services, and active workers, enabling facility teams to monitor and respond to operational needs efficiently.
Target Audience
Primary customers are facility operations teams at hotels and resorts, hospitals and clinics, property managers, and office building operators seeking to streamline maintenance and service workflows.
Features
- QR-based unit portal that gives guests, staff, and admins instant access to assets, services, and issue reporting with no app download
- AI ticket assignment that routes issues to the best worker by domain, skill, and location
- Hierarchical asset registry spanning Organization → Building → Floor → Unit → Room with lifecycle tracking and maintenance history
- Services management with domain and skill mapping, complimentary vs. paid options, and unit-type availability controls
- Real-time operational dashboard showing asset counts, open tickets, pending services, and active workers
- QR-linked asset profiles with status and maintenance history per asset