Smart Assistant provides AI‑powered virtual receptionists that answer inbound calls, SMS, and web chats using a business’s own branding and knowledge base. The no‑code platform integrates with CRM and calendar systems to schedule appointments, generate quotes, create support tickets, and route calls, delivering 24/7 automated sales and support while sending real‑time summaries and analytics.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often miss sales and support opportunities because phone calls, text messages, and web chats require constant human monitoring, leading to delayed responses, missed appointments, and increased operational costs.
Solution
Smart Assistant offers AI‑powered virtual receptionists that answer inbound calls and SMS, provide FAQ responses, schedule appointments, and generate intelligent voicemails using the company’s own branding and knowledge base. The platform integrates with existing CRM and calendar systems, enabling 24/7 automated interaction without any coding. By leveraging the latest generative AI models, the assistants can handle sales inquiries, quote products, create support tickets, and route calls to human agents when needed. Businesses receive real‑time summaries and analytics, allowing them to monitor performance and maintain control over customer communications.
Target Audience
Primary customers are small to mid‑size enterprises and service‑oriented businesses that handle inbound calls and messages, such as clinics, salons, real‑estate agencies, and e‑commerce retailers seeking automated front‑desk and sales support.
Features
- Dedicated business phone numbers for AI receptionists and optional secondary lines for sales or support
- Natural‑language voice and text responses generated from the company’s website content, FAQs, and custom guidance
- Automated appointment booking with real‑time calendar integration, confirmation, reminder, and rescheduling notifications
- AI‑driven call routing, spam filtering, and intelligent voicemail summarization sent to the business inbox
- Seamless CRM integration for lead capture, ticket creation, and contact management
- Multi‑channel support covering inbound/outbound calls, SMS/RCS, and web chat with consistent AI behavior
- No‑code setup completed in minutes, requiring only business data and preferred communication preferences