SkyRefund operates a legal‑tech platform that automates flight‑delay and cancellation compensation claims. Passengers submit their flight details, and the service assesses eligibility, files complaints with aviation authorities, and pursues court action if needed, charging a 35% success‑only fee once compensation is secured.
Funding
Funding not disclosed
Founders
Product
Problem
Air passengers often face delayed, cancelled, or overbooked flights and must navigate complex international regulations to claim compensation, a process that is time‑consuming and requires legal expertise.
Solution
SkyRefund provides a legal‑tech platform that automates the entire compensation claim process for flight disruptions. Users submit flight details via a web or mobile interface, and SkyRefund’s system aggregates official flight data, weather, and regulatory information to assess eligibility. The company then builds a legal case, files complaints with aviation authorities, and, if necessary, pursues court action on the passenger’s behalf. Compensation, up to €600 per passenger, is secured and transferred to the claimant once the airline pays. The service operates on a no‑win‑no‑fee basis, charging only a success fee after a claim is successful.
Target Audience
Primary customers are airline passengers who have experienced flight delays, cancellations, or denied boarding and seek to claim statutory compensation under applicable passenger rights regulations.
Features
- Automated eligibility checker that cross‑references flight data, weather, and regulatory sources
- Secure document upload and boarding‑pass scanning for rapid claim initiation
- End‑to‑end case management, including filing complaints with authorities and court representation
- Real‑time claim status updates via a user dashboard and email notifications
- Global legal network ensuring compliance with EU, UK, Canadian, Brazilian, Saudi Arabian, and Turkish passenger rights regulations
- Transparent fee structure with a 35% success fee (VAT included) applied only after compensation is received