Skedulo provides a Deskless Productivity Cloud that automates scheduling, dispatch, and shift rostering for mobile workforces. The platform combines rule‑based and AI‑driven optimization with a mobile app for real‑time job details, messaging, and GPS navigation, and integrates with Salesforce and other enterprise systems via APIs. Built‑in analytics and role‑based security give managers visibility into utilization and compliance.
Funding
Funding not disclosed
QIFounders
Product
Problem
Organizations with large deskless workforces struggle to coordinate schedules, dispatch field staff, and maintain real‑time communication, leading to low utilization, missed appointments, and operational inefficiency.
Solution
Skedulo delivers the Deskless Productivity Cloud, a unified platform that automates scheduling, dispatch, and shift rostering while providing a mobile app for on‑the‑go workers. The system uses rule‑based and AI‑driven (MasterMind) algorithms to match the right person to the right job at the right time, reducing manual planning effort. Real‑time messaging, virtual meetings, and dynamic notifications keep field teams aligned with dispatch updates. Integrated analytics surface utilization, compliance, and performance metrics, enabling managers to make data‑driven decisions. Open APIs and native Salesforce integration allow the solution to embed within existing enterprise systems, creating an end‑to‑end workflow for mobile workforce management.
Target Audience
Primary customers are enterprises that manage field service, healthcare, utilities, telecommunications, and other deskless labor forces, including operations managers, schedulers, and the mobile workers themselves.
Features
- Intelligent scheduling & dispatch engine with optional AI‑powered MasterMind optimizer
- Shift and rostering module for fixed‑location and mobile workforces
- Mobile worker app delivering real‑time job details, status updates, and GPS‑enabled navigation
- Dynamic messaging and virtual meeting tools for instant communication and remote support
- Analytics dashboard with KPI tracking, utilization reports, and trend visualizations
- Native Salesforce integration and extensible REST/Lens APIs for seamless data flow
- Marketplace of add‑on extensions to tailor workflows for specific industries
- Role‑based access controls and enterprise‑grade security (TLS, audit logging)