Simplificalo.AI provides a low‑code platform for building AI agents that handle voice calls, WhatsApp, and web‑chat interactions 24/7. The agents integrate with CRMs, calendars and over 250 SaaS tools, automating lead qualification, transactions and appointment booking while delivering real‑time analytics and GDPR‑compliant security. Pricing combines a subscription for platform access with usage‑based fees per interaction.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses that rely on phone, WhatsApp, or web chat often require human agents to be available around the clock for sales, appointment scheduling, and support. Staffing these channels leads to high labor costs, inconsistent response times, and missed conversion opportunities, especially outside regular business hours.
Solution
Simplificalo.AI delivers fully customizable AI agents that operate 24 × 7 across voice calls, WhatsApp, and web chat. Users design agents through a low‑code studio, select synthetic voices powered by ElevenLabs, and define conversation flows that handle lead qualification, transaction processing, and calendar booking autonomously. The platform connects natively to CRMs, calendars, email systems, and over 250 enterprise SaaS tools via REST and webhook integrations, ensuring data consistency and eliminating manual hand‑offs. Real‑time analytics surface interaction metrics, conversion rates, and agent performance on a unified dashboard, enabling data‑driven optimization. All communications are encrypted end‑to‑end and the service complies with GDPR, providing enterprise‑grade security and auditability.
Target Audience
The solution targets mid‑size to large enterprises in e‑commerce, financial services, healthcare, and SaaS that need high‑volume, omnichannel customer interaction automation.
Features
- Voice‑call automation for inbound and outbound dialing, with natural‑language understanding and dynamic script branching
- WhatsApp and web‑chat agents that conduct contextual, multi‑turn conversations and close sales without human intervention
- Drag‑and‑drop workflow builder (Laboratorio Sofia) with support for custom intents, entity extraction, and conditional logic
- ElevenLabs neural‑voice synthesis allowing brand‑consistent voice selection and optional voice cloning
- Pre‑built connectors and API gateway for seamless integration with CRM, ERP, calendar, email, and 250+ third‑party applications
- Real‑time analytics suite featuring KPI widgets, funnel visualization, and automated alerts for abnormal patterns
- GDPR‑compliant data handling: end‑to‑end TLS encryption, role‑based access controls, and audit logs
- Scalable cloud‑native architecture that supports pay‑per‑interaction billing and automatic load balancing