Simon & Josef has developed a digital housekeeping tool that allows hotel guests to customize their room cleaning preferences through a simple SMS interface, eliminating the need for physical key cards or additional hardware. This solution reduces resource consumption and operational costs for hoteliers while enhancing guest satisfaction by providing personalized service options.
Funding
Funding not disclosed
Founders
Product
Problem
Many hotels still rely on traditional door cards and manual processes for managing housekeeping services, leading to inefficiencies, resource wastage, and limited personalization for guests. This results in unnecessary costs, a larger ecological footprint, and potentially lower guest satisfaction due to a lack of tailored service options.
Solution
Simon & Josef offers a digital housekeeping management tool that allows hotel guests to customize their room cleaning preferences via a simple SMS interface or QR code, eliminating the need for physical key cards or additional hardware. The system provides hotels with a daily report summarizing all room cleaning requests, which can be integrated directly into the property management system (PMS) or accessed through a web platform. By enabling guests to personalize their housekeeping, Simon & Josef helps hotels reduce resource consumption, lower operational costs, and enhance guest satisfaction through tailored service. The solution is designed to be easily personalized to meet the specific needs and processes of each hotel.
Target Audience
The primary target audience includes hotels of all sizes seeking to reduce costs, improve sustainability, and enhance guest satisfaction through personalized housekeeping services.
Features
- Digital platform enabling guests to customize housekeeping services via SMS or QR code
- Integration with Hotelkit and Mews PMS, with daily PDF reports available for other systems
- Real-time data on guest preferences for optimized resource allocation
- Personalized surveys to gather guest preferences without requiring personal data input
- Automated SMS delivery for streamlined communication
- Dashboard providing an overview of all room statuses and guest requests
- Integration with existing hotel software (PMS)
- Contactless and paperless