Doctolib offers a free, secure messaging platform—Doctolib Connect—designed for healthcare professionals to communicate safely and coordinate patient care. The service supports over one million users across Europe, providing encrypted messaging via mobile, desktop, and web apps, and includes a dedicated solution for organisations to create closed networks for their members. Its intuitive interface and strict data‑security standards help clinicians discuss cases and share information without compromising patient privacy.
Funding
$573M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
FPGALK+2Founders
Product
Problem
Healthcare professionals need a secure, compliant way to exchange patient information and discuss cases, but consumer messaging apps lack end‑to‑end encryption, auditability, and integration with medical workflows, creating privacy risks and inefficiencies.
Solution
Doctolib Connect provides a free, encrypted messaging platform designed specifically for clinicians. Available on mobile, desktop, and web, it enables real‑time chat, voice and video calls, and secure sharing of photos, videos, and files. End‑to‑end encryption combined with PIN, facial or fingerprint lock and masked notifications ensures patient data remains confidential. The built‑in medical directory and case‑management tools let users create patient‑specific cases, store media in an encrypted library, and export records as PDFs for EHR integration. A dedicated “Connect for Organisations” offering creates closed, compliant networks for hospitals, clinics, and professional associations, simplifying governance and reducing compliance risk.
Target Audience
Primary users are doctors, nurses, pharmacists, and other licensed healthcare providers, as well as hospitals, clinics, and professional medical associations that require secure internal communication.
Features
- End‑to‑end encrypted messaging with optional biometric lock and masked notifications
- Secure photo/video capture and editing (blur, arrow) stored in an encrypted media library
- Patient case creation that groups all media and conversations, exportable as PDF for EHRs
- Integrated medical directory for verified professionals, searchable by name, specialty, or location
- Voice and video calling directly within chats for tele‑expertise consultations
- Availability status and out‑of‑office replies to manage on‑call workflows
- Cross‑platform access: iOS, Android, web browser, and desktop application
- “Connect for Organisations” closed network for hospitals, clinics, and associations with centralized admin controls