Funding
Funding not disclosed
Founders
Product
Problem
Restaurants often face challenges with order accuracy, long wait times, and high operational costs associated with traditional POS systems and manual ordering processes. Customers may experience frustration due to delays in service and difficulty splitting bills, leading to decreased satisfaction and potential loss of revenue for the restaurant.
Solution
SicPama offers a QR code-based ordering and payment system designed to streamline restaurant operations and enhance the customer experience. By scanning a QR code with their smartphone, customers can access the restaurant's menu, place orders, and make payments directly from their table, eliminating the need for physical menus, POS systems, and waiting for staff. The platform also provides features for splitting bills, personalized menu recommendations, and customer analytics, enabling restaurants to optimize their offerings and improve customer loyalty. SicPama aims to increase table turnover rates, reduce operational costs, and boost revenue for restaurants while providing a convenient and efficient ordering experience for customers.
Target Audience
SicPama primarily targets restaurants seeking to optimize operations, reduce costs, and improve customer satisfaction, as well as customers who value convenience and efficiency in their dining experience.
Features
- QR code-based ordering and payment system accessible via smartphone
- Contactless menu browsing, ordering, and payment processing
- Integrated payment options including Samsung Pay, Naver Pay, Kakao Pay, and credit card
- Table management and order placement at once
- AI-based VIP care service for sending targeted coupons and promotions
- Personalized menu recommendations based on customer gender and age
- Customer analytics including stay time, order history, frequency, and companion data
- Ability to split menu items and bills among multiple diners
- Real-time menu updates and price adjustments via the SicPama store management page