Co-founder & CEO
Profile summary: B.Tech. in Computer Science at Indian Institute of Technology, Bombay
ShortLoop (YC W23)
10/10Traction
The startup offers an automated API platform that generates real-time API collections and identifies service dependencies, enabling users to deploy updates without downtime. By providing alerts for problematic changes and facilitating debugging without logs, the platform eliminates manual effort and ensures APIs remain current.
- Artificial Intelligence
- Enterprise Software
- Software Only
Updated 6 months ago
Funding
Raised to date
$2.7MRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
across 1 round
$2.7M · Seed
Announced Jul 2023
Disclosed cumulative: $2.7M
RoundDateAmountValuationInvestors
Founders
Product
Problem
Many businesses struggle with the costs and inefficiencies of traditional phone-based customer interactions, including hiring, training, and managing human agents. Missed calls, after-hours inquiries, and inconsistent customer service can lead to lost leads and reduced revenue.
Solution
ShortLoop provides AI-powered phone agents that automate inbound and outbound calls for businesses. These agents use realistic, human-like voices and GPT-powered intelligence to handle tasks such as lead qualification, appointment scheduling, customer support, and sales inquiries. The platform integrates with existing software systems and offers features like multi-lingual support, smart scheduling, and call transfer capabilities. ShortLoop enables businesses to provide 24/7 customer service, improve lead conversion rates, and reduce operational costs.
Target Audience
ShortLoop primarily targets businesses in the auto industry, but also serves other industries that rely heavily on phone-based customer interactions, such as sales, service, and support.
Features
- Realistic, human-like AI voices across multiple languages and accents
- Real-time conversational ability with no delays
- GPT-powered agents that intelligently handle customer inquiries
- Inbound and outbound call automation
- A/B testing for optimizing scripts, flows, and voices
- Smart scheduling to analyze and make calls at optimal times
- Redials and callbacks at customer-preferred times
- Voicemail with personalized messages
- Call transfer to human agents or other AI agents
- Auto-tagging for effective post-call workflows
- Instant dialing via API triggers
- Integration with DMS, schedulers, and telephony systems