shopVOX is a cloud‑based platform that consolidates quoting, job management, production scheduling, and customer communication for sign shops, large‑format printers, and custom apparel manufacturers.
Funding
Funding not disclosed
Founders
Product
Problem
Sign and large‑format printing shops often manage quoting, production scheduling, inventory, and customer communication using separate tools or manual processes, leading to errors, slow turnaround, and limited visibility into business performance.
Solution
shopVOX offers a cloud‑based platform that unifies job management, quoting, and production workflows in a single system. Users can create custom product templates and POS costing rules to generate accurate quotes quickly, while a digital job board keeps the entire team informed of order status. Integrated customer portals and online proofing enable clients to place repeat orders and approve designs without leaving the platform. Real‑time business intelligence dashboards provide sales and operational metrics at a glance, and the solution includes mobile access, e‑commerce webstore integration, and machine‑scheduling tools to streamline production. Support features such as 24/5 live chat, dedicated onboarding coaches, and extensive training resources help shops adopt the system efficiently.
Target Audience
Primary customers are sign shops, large‑format printers, and custom apparel or promotional product manufacturers that need an end‑to‑end solution for quoting, production management, and customer interaction.
Features
- Customizable product templates and POS costing engine for fast, accurate quoting
- Centralized digital job board with scheduling users for production floor visibility
- Customer portal with online proofing, quote review, and repeat‑order capabilities
- Business intelligence dashboards for sales goals, performance tracking, and analytics
- Integrated e‑commerce webstore and API integrations (e.g., QuickBooks, Stripe, Square)
- Mobile‑friendly interface and shopVOX GO app for iOS/Android access on any device
- Advanced machine scheduling and workflow automation for high‑volume shops
- 24/5 live chat support, dedicated onboarding coach, and shopVOX University training resources