Funding
Funding not disclosed
Founders
Product
Problem
In today's omnichannel retail environment, customers often face challenges navigating the vast selection of products online, lacking the personalized assistance they would receive in a physical store. Sifting through endless catalogs and reviews can be time-consuming and overwhelming, leading to suboptimal purchasing decisions.
Solution
Shopping Angels connects online shoppers with a network of expert personal shoppers who provide tailored advice and product recommendations. Through a combination of human expertise and an AI-powered platform, Shopping Angels offers personalized assistance across fashion, beauty, and technology categories. Customers can engage with shopping experts via chat or video consultation to receive curated product suggestions based on their specific needs and budget. This service aims to replicate the in-store shopping experience online, providing expert guidance and support to help customers make informed purchasing decisions.
Target Audience
The primary target audience includes online shoppers seeking personalized assistance and expert advice, as well as retailers looking to enhance their customer experience and drive sales through human-assisted shopping services.
Features
- Personalized product recommendations from expert shopping consultants
- Real-time assistance via chat or scheduled video consultations
- Curated product selections based on individual needs and budget
- Service available across fashion, beauty, and technology categories
- Integration with retailer e-commerce channels to manage customer requests
- Influencer marketing services using Shopping Angels as micro-influencers
- In-store live streaming experience using wearable technology to connect remote customers with in-store experts