SHOAR offers AI‑enhanced robotic process automation that integrates with major ERP and EHR platforms (Epic, Cerner, Meditech, Office 365) to automate clinical, revenue‑cycle, finance, and HR workflows in hospitals. The platform leverages a library of pre‑built digital workers, AI‑driven OCR and rule‑engine pipelines, and a centralized orchestration console with real‑time KPI dashboards, while a managed service provides continuous bot monitoring, updates, and compliance reporting.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitals and health systems rely on manual data entry and fragmented legacy interfaces across clinical operations, revenue cycle, finance, and human‑resources processes, leading to high labor costs, regulatory compliance risk, and frequent errors.
Solution
SHOAR delivers AI‑augmented robotic process automation (RPA) that embeds directly into existing ERP and EHR platforms such as Epic, Cerner, Meditech, and Office 365. The company leverages a library of pre‑built digital workers that are 80 % complete and custom‑programs them to handle specific hospital workflows. Integrated AI models perform data extraction, validation, and decision routing, reducing the need for human intervention while preserving audit trails. A managed services layer provides continuous bot monitoring, performance analytics, and remote updates to keep the digital workforce aligned with changing regulations. Clients access a web‑based control console that visualizes end‑to‑end process metrics and supports role‑based access for IT and operations teams. The end‑to‑end solution shortens implementation cycles and enables hospitals to scale automation across multiple departments without extensive re‑engineering.
Target Audience
Primary customers are multi‑hospital health systems, academic medical centers, and community hospitals that need to automate clinical operations, revenue‑cycle, finance, and HR workflows.
Features
- Pre‑built bot repository (≈80 % complete) that can be rapidly configured for common revenue‑cycle and clinical‑operations tasks
- Deep integration adapters for major ERP/EHR systems (Epic, Cerner, Meditech) and Office 365, using native APIs and screen‑scraping where needed
- AI‑driven OCR and rule‑engine pipelines that extract structured data from payer portals, claim forms, and HR documents
- Centralized bot‑orchestration engine with version control, automated testing, and rollback capabilities
- Real‑time performance dashboard with KPI tracking, exception alerts, and audit logs for compliance reporting
- Continuous bot lifecycle management (monitoring, scaling, patching) delivered as a managed service
- Secure data handling compliant with HIPAA and industry encryption standards
- Plug‑and‑play RPA maturity assessment tool that recommends next‑step automation use cases