Provides last-mile delivery and returns solutions for e-commerce brands, utilizing a crowdsourced driver network and real-time tracking to achieve over 99% on-time delivery rates. Simplifies returns with a label-free, box-free doorstep pickup service, reducing friction for customers and brands while maintaining competitive pricing and operational efficiency.
Funding
$299.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+5Founders
Product
Problem
E-commerce brands face challenges in providing reliable and customer-centric last-mile delivery and returns, leading to customer dissatisfaction and increased operational costs. Traditional delivery methods often lack flexibility, real-time tracking, and personalized support, while returns processes can be cumbersome and inefficient.
Solution
Veho offers a technology-driven delivery and returns platform designed to improve the post-purchase experience for e-commerce brands and their customers. By utilizing a crowdsourced driver network and a suite of digital tools, Veho provides next-day and two-day delivery services with over 99% on-time delivery rates. The platform also streamlines the returns process with a label-free, box-free doorstep pickup service, offering convenience for customers and reducing costs for brands. Real-time tracking, personalized communication, and proactive customer support ensure a seamless and transparent delivery experience.
Target Audience
Veho primarily serves e-commerce brands seeking to enhance their last-mile delivery and returns experience, improve customer satisfaction, and reduce operational costs.
Features
- Crowdsourced driver network for flexible and scalable delivery capacity
- Real-time package tracking and delivery status updates for customers
- Personalized delivery options, including preferred delivery windows and drop-off locations
- Label-free, box-free doorstep pickup service for hassle-free returns
- Veho Pulse platform providing brands with real-time visibility and control over the delivery process
- Live OCR (Optical Character Recognition) to reduce shipping costs and solve delivery errors
- Integration with e-commerce platforms and order management systems