Veho

About Veho

Provides last-mile delivery and returns solutions for e-commerce brands, utilizing a crowdsourced driver network and real-time tracking to achieve over 99% on-time delivery rates. Simplifies returns with a label-free, box-free doorstep pickup service, reducing friction for customers and brands while maintaining competitive pricing and operational efficiency.

<problem> E-commerce brands face challenges in providing reliable and customer-centric last-mile delivery and returns, leading to customer dissatisfaction and increased operational costs. Traditional delivery methods often lack flexibility, real-time tracking, and personalized support, while returns processes can be cumbersome and inefficient. </problem> <solution> Veho offers a technology-driven delivery and returns platform designed to improve the post-purchase experience for e-commerce brands and their customers. By utilizing a crowdsourced driver network and a suite of digital tools, Veho provides next-day and two-day delivery services with over 99% on-time delivery rates. The platform also streamlines the returns process with a label-free, box-free doorstep pickup service, offering convenience for customers and reducing costs for brands. Real-time tracking, personalized communication, and proactive customer support ensure a seamless and transparent delivery experience. </solution> <features> - Crowdsourced driver network for flexible and scalable delivery capacity - Real-time package tracking and delivery status updates for customers - Personalized delivery options, including preferred delivery windows and drop-off locations - Label-free, box-free doorstep pickup service for hassle-free returns - Veho Pulse platform providing brands with real-time visibility and control over the delivery process - Live OCR (Optical Character Recognition) to reduce shipping costs and solve delivery errors - Integration with e-commerce platforms and order management systems </features> <target_audience> Veho primarily serves e-commerce brands seeking to enhance their last-mile delivery and returns experience, improve customer satisfaction, and reduce operational costs. </target_audience>

What does Veho do?

Provides last-mile delivery and returns solutions for e-commerce brands, utilizing a crowdsourced driver network and real-time tracking to achieve over 99% on-time delivery rates. Simplifies returns with a label-free, box-free doorstep pickup service, reducing friction for customers and brands while maintaining competitive pricing and operational efficiency.

Where is Veho located?

Veho is based in Boulder, United States.

When was Veho founded?

Veho was founded in 2016.

How much funding has Veho raised?

Veho has raised 299162657.

Location
Boulder, United States
Founded
2016
Funding
299162657
Employees
779 employees
Major Investors
Techstars, Plug and Play, General Catalyst, Dorm Room Fund, Bling Capital

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Veho

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Executive Summary

Provides last-mile delivery and returns solutions for e-commerce brands, utilizing a crowdsourced driver network and real-time tracking to achieve over 99% on-time delivery rates. Simplifies returns with a label-free, box-free doorstep pickup service, reducing friction for customers and brands while maintaining competitive pricing and operational efficiency.

shipveho.com10K+
cb
Crunchbase
Founded 2016Boulder, United States

Funding

$

Estimated Funding

$200M+

Major Investors

Techstars, Plug and Play, General Catalyst, Dorm Room Fund, Bling Capital

Team (500+)

No team information available.

Company Description

Problem

E-commerce brands face challenges in providing reliable and customer-centric last-mile delivery and returns, leading to customer dissatisfaction and increased operational costs. Traditional delivery methods often lack flexibility, real-time tracking, and personalized support, while returns processes can be cumbersome and inefficient.

Solution

Veho offers a technology-driven delivery and returns platform designed to improve the post-purchase experience for e-commerce brands and their customers. By utilizing a crowdsourced driver network and a suite of digital tools, Veho provides next-day and two-day delivery services with over 99% on-time delivery rates. The platform also streamlines the returns process with a label-free, box-free doorstep pickup service, offering convenience for customers and reducing costs for brands. Real-time tracking, personalized communication, and proactive customer support ensure a seamless and transparent delivery experience.

Features

Crowdsourced driver network for flexible and scalable delivery capacity

Real-time package tracking and delivery status updates for customers

Personalized delivery options, including preferred delivery windows and drop-off locations

Label-free, box-free doorstep pickup service for hassle-free returns

Veho Pulse platform providing brands with real-time visibility and control over the delivery process

Live OCR (Optical Character Recognition) to reduce shipping costs and solve delivery errors

Integration with e-commerce platforms and order management systems

Target Audience

Veho primarily serves e-commerce brands seeking to enhance their last-mile delivery and returns experience, improve customer satisfaction, and reduce operational costs.

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