ShipRoostr provides a fourth‑party logistics (4PL) platform that combines AI agents and human experts to manage end‑to‑end international and domestic shipments. Users interact with a Slack bot for quoting, tracking, and issue resolution, while a web dashboard orchestrates ocean, air, and trucking operations through a 60‑step SOP and includes freight audit to ensure billed costs match quotes.
Funding
Funding not disclosed
Founders
Product
Problem
Companies that manage complex international and domestic shipments often rely on fragmented tools, manual coordination, and multiple service providers, leading to delayed deliveries, inaccurate freight costs, and increased operational overhead.
Solution
ShipRoostr offers a fourth‑party logistics (4PL) platform that unifies AI‑driven agents with human experts to handle end‑to‑end shipment execution across ocean, air, and trucking modes. Users interact with a Slack bot to request quotes, track shipments, and resolve exceptions, while a comprehensive web application orchestrates each milestone according to a 60‑step standard operating procedure. The platform sources competitive rates, builds contingencies into the plan, and performs freight audit from the outset to ensure the final invoice aligns with the quoted price, reducing margin erosion and improving on‑time performance.
Target Audience
ShipRoostr is designed for logistics teams, particularly heads of logistics and supply chain managers, who need to manage high‑complexity import/export and domestic delivery operations without expanding headcount.
Features
- Slack integration enabling conversational quoting, tracking, and issue resolution directly within team chat
- Full‑stack web dashboard for managing ocean FCL/LCL, air freight, drayage, mid‑mile, last‑mile trucking, and warehousing schedules
- AI agents that automate carrier selection, rate sourcing, and contingency planning while human experts oversee complex decisions
- 60‑step SOP that coordinates all parties, monitors milestones, and proactively captures exceptions before they cause delays or penalties
- Built‑in freight audit that compares executed costs to original quotes to ensure bill accuracy and protect margins
- Real‑time visibility and alerts for on‑time performance metrics across all shipment legs