Shipmatic provides outsourced order fulfillment for e-commerce businesses, handling warehousing, picking, packaging, shipping, and customer service so merchants can focus on sales. The platform integrates with major e-commerce systems and offers fully automated operations, with order accuracy of 99.9% and 100% recyclable packaging. Pricing is based on actual storage space used, number of product references, and monthly shipments, with an online calculator for cost estimates.
Funding
Funding not disclosed
Founders
Product
Problem
E-commerce merchants often struggle with the operational burden of managing warehousing, order picking, packaging, shipping, and customer service in-house. This complexity diverts time and resources away from core sales activities, increases costs, and can lead to errors and delays that harm customer satisfaction and retention.
Solution
Shipmatic provides a comprehensive order fulfillment outsourcing service for e-commerce businesses. Merchants send their products to Shipmatic's warehouses, and the platform handles the entire logistics process—from storage and order picking to eco-friendly packaging and shipment—through a fully automated operational workflow. The service integrates seamlessly with major e-commerce platforms, allowing all orders to flow into a single dashboard for multichannel management. Shipmatic also offers active customer service management, with dedicated professionals handling client inquiries, and supports package personalization options like thank-you notes or marketing materials to enhance brand experience.
Target Audience
Primary customers are e-commerce businesses of all sizes—from new ventures to those processing over 1,000 orders per month—that want to outsource logistics and focus on sales and growth.
Features
- Automated integration with leading e-commerce platforms, supported by an in-house development team for personalized setup assistance
- Storage billing based only on the actual volume occupied by products, with no fixed warehouse fees
- Order picking accuracy of 99.9%, with options for custom packaging inserts such as thank-you notes or promotional materials
- 100% recyclable and eco-friendly packaging materials to reduce environmental impact
- Full customer service outsourcing, including dedicated professionals managing client communications and inquiries
- Transparent cost calculator that estimates per-shipment pricing based on storage space, number of product references, and monthly order volume