Shipmatic
Shipmatic provides outsourced order fulfillment for e-commerce businesses, handling warehousing, picking, packaging, shipping, and customer service so merchants can focus on sales. The platform integrates with major e-commerce systems and offers fully automated operations, with order accuracy of 99.9% and 100% recyclable packaging. Pricing is based on actual storage space used, number of product references, and monthly shipments, with an online calculator for cost estimates.
- Commerce & Shopping
- Logistics & Supply Chain
- Retail Technology
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
E-commerce merchants often struggle with the operational burden of managing warehousing, order picking, packaging, shipping, and customer service in-house. This complexity diverts time and resources away from core sales activities, increases costs, and can lead to errors and delays that harm customer satisfaction and retention.
Solution
Shipmatic provides a comprehensive order fulfillment outsourcing service for e-commerce businesses. Merchants send their products to Shipmatic's warehouses, and the platform handles the entire logistics process—from storage and order picking to eco-friendly packaging and shipment—through a fully automated operational workflow. The service integrates seamlessly with major e-commerce platforms, allowing all orders to flow into a single dashboard for multichannel management. Shipmatic also offers active customer service management, with dedicated professionals handling client inquiries, and supports package personalization options like thank-you notes or marketing materials to enhance brand experience.
Target Audience
Primary customers are e-commerce businesses of all sizes—from new ventures to those processing over 1,000 orders per month—that want to outsource logistics and focus on sales and growth.
Features
- Automated integration with leading e-commerce platforms, supported by an in-house development team for personalized setup assistance
- Storage billing based only on the actual volume occupied by products, with no fixed warehouse fees
- Order picking accuracy of 99.9%, with options for custom packaging inserts such as thank-you notes or promotional materials
- 100% recyclable and eco-friendly packaging materials to reduce environmental impact
- Full customer service outsourcing, including dedicated professionals managing client communications and inquiries
- Transparent cost calculator that estimates per-shipment pricing based on storage space, number of product references, and monthly order volume