The startup offers a labor-management platform that streamlines onboarding, training, performance management, and scheduling through data-driven analytics. This technology enables organizations to efficiently manage their workforce, improving operational efficiency and employee engagement.
Funding
$117.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many companies struggle with efficiently managing a flexible workforce, leading to difficulties in quickly scaling operations, maintaining quality control, and minimizing labor costs. Traditional workforce management systems often lack the agility to adapt to fluctuating demands and fail to provide real-time visibility into worker performance and availability. This can result in unfilled shifts, increased turnover, and reduced profitability.
Solution
Shiftsmart offers an end-to-end technology platform that connects businesses with a network of skilled workers to fulfill dynamic staffing needs. The platform enables companies to quickly source, onboard, and manage flexible labor, ensuring shifts are filled efficiently and operational costs are optimized. By leveraging data-driven analytics, Shiftsmart provides real-time insights into worker performance, enabling businesses to track key metrics, identify top performers, and address potential issues proactively. The platform also facilitates rapid payment processing and offers tools for managing worker schedules and communication.
Target Audience
Shiftsmart primarily serves enterprise businesses and government agencies that require flexible staffing solutions to manage fluctuating workloads and optimize labor costs.
Features
- Access to a network of over 3 million skilled workers across various industries.
- Real-time shift management and scheduling tools to quickly fill open positions.
- Integrated onboarding and training modules to ensure worker readiness.
- Performance tracking and analytics dashboards to monitor worker productivity and quality.
- Automated payment processing for timely and accurate worker compensation.
- Mobile app for workers to manage schedules, communicate with employers, and access training materials.
- Flex Contact Center solution provides 24/7 coverage from remote agents.
- Quality Management solution offers location-level audits and issue resolution.