Shift Technology
Shift Technology provides AI agents that automate and augment insurers' most critical claims decisions, including coverage and liability assessment, fraud detection, subrogation, and injury evaluation. Built on over 4 billion analyzed policies, claims, and documents, the platform delivers transparent, human-in-the-loop recommendations that integrate directly into existing claims systems. Trusted by 100% of the top 5 U.S. P&C insurers, Shift serves 120+ customers across 30+ countries.
- Insurance Technology
- AI Agents
- Artificial Intelligence
- Software Only
Funding
Funding not disclosed
+1Founders
Founder details are not available yet.
Product
Problem
Insurance carriers face mounting pressure to handle complex claims processes—fraud detection, liability assessment, subrogation, and injury evaluation—that are often manual, inconsistent, and slow. These inefficiencies lead to higher indemnity payments, increased loss adjustment expenses, and diminished policyholder experiences. Traditional rules-based systems cannot keep pace with increasingly sophisticated fraud schemes or the volume of unstructured data in claims.
Solution
Shift Technology delivers AI agents that automate and augment insurers' most critical decision-making tasks across the claims lifecycle. Built on billions of insurance-trained, AI-ready data elements, Shift's agents assess policy coverage and liability, detect fraud and risk, evaluate subrogation opportunities, and estimate medical treatment plans. The agents operate with a human-in-the-loop design, providing transparent, auditable recommendations and next-best actions that integrate directly into existing claims systems or the Shift UI. Liability estimates update continuously as new documents arrive, improving accuracy and consistency while accelerating claims resolution and reducing operational costs.
Target Audience
Primary customers are Property & Casualty, Travel, Health, Workers' Compensation, and Life insurers across 30+ countries, including leading U.S., European, and Asian carriers. The platform also serves healthcare payers through its Payment Integrity solutions and industry consortiums such as the Insurance Fraud Bureau and Insurance Council of Australia.
Features
- Agentic AI purpose-built for insurance with coverage & liability, fraud & risk, subrogation, injury, and process automation modules
- Continuous liability estimation that refreshes upon receipt of new documents such as police reports, insured statements, and witness statements
- Automated extraction of details from unstructured claims documents and generation of defensible liability summary assessments for negotiations
- Human-in-the-loop design ensuring every AI action is transparent, auditable, and subject to expert review
- Integration available via Shift's UI or directly into core claims systems with next-best-action guidance
- Unmatched AI-ready data foundation built on 4B+ policies, claims, and documents analyzed to date
- Insurance Data Network supporting cross-carrier data sharing for industry-wide fraud intelligence