Shift Automotive is a software platform that helps auto repair shops capture missed revenue by identifying forgotten maintenance services and flagging incomplete repair orders. The system analyzes vehicle service history against OEM-recommended intervals, enabling technicians and service writers to add overlooked work with one click. It also provides diagnostic tools and payroll features designed to reduce comebacks and streamline shop operations.
Funding
Funding not disclosed
Founders
Product
Problem
Auto repair shops routinely lose revenue because technicians and service advisors miss maintenance opportunities, underprice work, or overlook services that are due on vehicles already in the shop. Incomplete repair orders and inefficient workflows also lead to diagnostic errors, customer comebacks, and payroll disputes, all of which quietly erode profitability on every job.
Solution
Shift Automotive is an operating system for auto shops that surfaces revenue hiding in existing repair orders. The platform automatically pulls together vehicle maintenance history, OEM-recommended service intervals, and inspection data, enabling staff to spot and add overdue services with a single click. It gives technicians, service advisors, and shop owners shared tools to build more complete and accurate repair orders, reduce diagnostic time, and minimize comebacks. The system also includes features for service writing, diagnostics, and payroll, creating a unified workflow that helps shops operate more efficiently from the moment a car is checked in.
Target Audience
Primary customers are automotive repair shop owners, service advisors, and technicians who want to increase revenue per repair order while reducing inefficiencies and operational errors.
Features
- Automated maintenance tracking that compares vehicle service history against OEM-recommended intervals and flags overdue or due-soon services
- One-click "Add to RO" functionality that lets technicians and advisors quickly append missed maintenance items to a repair order
- Sidebar vehicle history view showing full service records, including last completion dates and mileage, for instant reference during write-up
- Integrated service writer toolkit for building stronger, more accurate repair orders with less friction
- Diagnostic tools designed to reduce diagnostic time and streamline troubleshooting workflows
- Payroll features that minimize disputes by simplifying time and labor tracking for shop owners