Shieldify offers an AI‑driven platform that automates chargeback and dispute management for merchants, helping them protect their accounts and reduce penalties. The service combines a proprietary algorithm with expert support to automatically contest disputes, provide detailed analytics on chargeback sources, and increase win rates, allowing businesses to focus on growth rather than manual dispute handling.
Funding
Funding not disclosed
Founders
Product
Problem
Merchants often face chargebacks that can lead to financial losses, penalties, and even account closures, while managing disputes manually consumes significant time and resources.
Solution
Shieldify offers an AI‑driven platform that automates the end‑to‑end chargeback and dispute workflow for merchants. The system uses a proprietary algorithm to identify, contest, and resolve chargebacks faster than typical in‑house processes, improving win rates and reducing overall chargeback volume. By outsourcing dispute handling to Shieldify’s experts and AI automation, businesses can focus on growth while maintaining a healthier merchant account. The platform also provides real‑time prevention alerts and detailed analytics, enabling merchants to understand chargeback drivers and take proactive measures.
Target Audience
Shieldify serves online retailers, subscription services, and other e‑commerce businesses that process high volumes of card transactions and need to protect their merchant accounts from chargeback risk.
Features
- Automatic dispute management that routes chargebacks to AI‑guided workflows and expert teams for faster resolution
- Real‑time chargeback prevention alerts that notify merchants of potential disputes before they impact the account
- In‑depth analytics dashboard showing dispute trends, win rates, and client segments generating the most chargebacks
- Proprietary chargeback management algorithm that prioritizes cases with the highest likelihood of success
- Seamless integration with major payment processors and merchant platforms for effortless data flow