Shiboleth automates compliance workflows in consumer lending using AI, reducing operational costs by 90% while managing 100% of complaint screening and issue tracking. The platform enhances regulatory adherence and communication among stakeholders through advanced analytics and a shared communication portal.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Consumer lending compliance workflows often rely on manual processes, leading to high operational costs and potential regulatory oversights. Managing complaints, tracking issues, and ensuring adherence to marketing guidelines require significant time and resources. Inefficient communication and data silos further complicate compliance efforts.
Solution
Shiboleth offers an AI-powered platform that automates compliance workflows for consumer lenders, significantly reducing operational costs and enhancing regulatory adherence. The platform screens complaints, monitors calls, tracks issues, and reviews marketing materials using advanced analytics and machine learning. By automating these processes, Shiboleth ensures comprehensive screening, timely escalation of critical issues, and improved communication among stakeholders. A shared communication portal facilitates collaboration between internal teams and fintech partners, streamlining communication and providing a centralized hub for compliance-related activities.
Target Audience
The primary target audience includes consumer lenders, banks, credit unions, and fintech companies seeking to automate and streamline their compliance workflows.
Features
- AI-powered complaint screening to identify and escalate serious issues.
- Live call transcription and summarization to detect potential customer escalations.
- Issue management module for tracking and mitigating compliance-related problems with multiple stakeholders.
- Marketing review tool with custom scorecards to flag problematic marketing material.
- Reg E testing to ingest dispute data and identify anomalies, metrics, and trends.
- OFAC geofencing to test whether sanctioned regions have access to applications and websites.
- Shared communication portal for collaboration with internal teams and fintechs.
- Advanced analytics and automated management information for one-click reporting.
- Workflow tools to eliminate static spreadsheets, documents, and emails.