Shadowfax operates a technology‑driven logistics platform that links e‑commerce, D2C, quick‑commerce and SME customers with a nationwide network of over 3,000 trucks and 2.5 L+ delivery partners. Through APIs, SDKs and a mobile courier app, businesses can schedule same‑day, next‑day, 30‑minute or hyperlocal deliveries and manage reverse logistics with real‑time tracking, AI‑optimized routing and doorstep quality checks. The service offers flexible shift staffing, electric‑vehicle options and extensive coverage across 2,500+ cities and 15,100+ PIN codes, enabling faster order fulfillment and lower cancellation rates.
Funding
$3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
IIFounders
Product
Problem
Indian e‑commerce, hyperlocal retailers, and small businesses often struggle with fragmented last‑mile logistics, leading to delayed deliveries, high return costs, and limited visibility for both forward and reverse shipments.
Solution
Shadowfax operates a technology‑driven logistics platform that connects businesses with a nationwide network of delivery partners and a fleet of over 3,000 trucks. Through API integration and mobile apps, customers can request on‑demand pickups, schedule same‑day, next‑day, or 30‑minute deliveries, and manage reverse logistics with doorstep quality checks and instant refunds. Real‑time tracking, AI‑based route optimization, and automated demand forecasting ensure efficient routing and high utilization of the fleet. The platform also offers specialized services for quick‑commerce, grocery, pharma, and D2C brands, providing flexible shift staffing and electric‑vehicle options to reduce costs and emissions. By consolidating forward and reverse flows into a single, scalable solution, Shadowfax enables faster order fulfillment, lower cancellation rates, and improved customer experience.
Target Audience
Primary customers are D2C and e‑commerce brands, hyperlocal quick‑commerce platforms, and small‑to‑medium enterprises that require fast, reliable last‑mile and reverse delivery services across India.
Features
- API and SDK for seamless order push, live tracking, and status updates across all service tiers
- On‑demand courier app enabling 30‑minute intra‑city pickups and deliveries for SMEs and personal users
- Same‑day, next‑day, and 10‑minute to 60‑minute hyperlocal delivery options powered by AI route optimization
- Reverse logistics with doorstep quality checks, instant refunds, and customizable QC workflows
- Dedicated fleet management with electric‑vehicle integration and shift‑based manpower allocation
- Nationwide coverage of 2,500+ cities and 15,100+ PIN codes, supported by 2.5 L+ quarterly delivery partners
- Real‑time geo‑tracking, geofencing, and selfie verification for safety and compliance