SetOnce provides an intuitive, self-service platform for policyholders to navigate the claims process. It integrates with existing claims management and estimating systems, allowing policyholders to manage their claims efficiently.
Funding
Funding not disclosed
Founders
Product
Problem
Policyholders often struggle to understand the complexities of property claim settlements, leading to confusion and increased communication overhead for claims adjusters. The lack of transparency in damage assessments, payment calculations, and supporting documentation can create anxiety and erode trust in the insurer.
Solution
SetOnce provides a platform that integrates with existing claims management and estimating systems to offer policyholders clear, self-service navigation of their property claim settlements. By visually connecting damages, payments, and adjustment calculations with their supporting documentation, SetOnce delivers transparency and empowers policyholders to easily track claim components and understand how settlements are calculated. The platform automates administrative adjustment processes, reducing the time claims staff spends on repetitive tasks and enabling them to focus on customer guidance.
Target Audience
The primary target audience includes property insurance carriers and claims servicing companies seeking to improve customer experience, reduce loss adjustment expenses, and enhance adjuster productivity.
Features
- Integration with claims management and estimating systems for seamless data flow
- Visual representation of damages, payments, and adjustment calculations
- Direct linking of settlement details to supporting documentation
- Bi-directional navigation enabling users to locate and connect any claim component
- Automated explanations that are 'in-context' and accurate to the policyholder's specific forms & endorsements
- Mobile-friendly interface for access on any device