Many service-based businesses struggle to integrate booking systems with their existing e-commerce platforms, leading to disjointed customer experiences and inefficient back-office operations. Managing appointments, payments, and customer data across multiple systems can be cumbersome and limit growth potential.

Sesami provides a commerce-enabled booking platform designed to integrate seamlessly with online and retail operations, particularly within the Shopify ecosystem. The platform allows businesses to offer personalized booking experiences, manage service appointments, and process payments directly through their existing online store and POS systems. By treating appointments as products, Sesami enables businesses to apply pricing controls, offer discounts, and track purchase history within customer profiles. The platform's omnichannel capabilities extend online booking to physical retail locations, creating a unified customer journey.

Direct integration with Shopify, Shopify Plus, and Shopify POS for streamlined booking and payment processing

Customizable booking flows and calendar options to match specific business needs

Marketing enablement features, including integration with Klaviyo for personalized customer communication

Omnichannel support, connecting online bookings with retail store operations

API and SDK access for custom integrations and development

Reporting and analytics dashboard for tracking key performance indicators

Support for various service industries, including beauty, fitness, wellness, experiences, and retail

Sesami primarily targets service-based businesses, including those in the beauty, wellness, fitness, retail, travel, and service industries, that use Shopify or are looking for a booking solution that integrates with their e-commerce platform.